Return Policy
We take great care in ensuring that your order arrives in perfect condition. However, in the rare event that your item is damaged due to transportation or has a manufacturing defect, we offer a hassle-free return process.
Eligibility for Return:
Time Frame: You are eligible to return your product within 3 days from the date of delivery.
Conditions: The return is applicable only in cases of manufacturing defects or breakage due to transportation damage.
Return Process:
Inspection: Upon receiving your product, please inspect it immediately. If you notice any damage or defect, contact our customer service team within the 3-day window.
Documentation: To process the return, please provide:
A brief description of the issue.
Clear photographs showing the defect or damage.
Your order number and date of delivery.
Approval: Our team will review the information provided and, upon approval, will guide you through the return process.
Return Shipping: Once approved, we will arrange for a pickup or provide you with a return shipping label. Please ensure the product is securely packaged to prevent any further damage during transit.
Replacement or Refund: Upon receiving the returned item and verifying the defect, we will either:
Send you a replacement product.
Issue a full refund to your original payment method, depending on your preference and product availability.
Eligibility for Return:
Time Frame: You are eligible to return your product within 3 days from the date of delivery.
Conditions: The return is applicable only in cases of manufacturing defects or breakage due to transportation damage.
Return Process:
Inspection: Upon receiving your product, please inspect it immediately. If you notice any damage or defect, contact our customer service team within the 3-day window.
Documentation: To process the return, please provide:
A brief description of the issue.
Clear photographs showing the defect or damage.
Your order number and date of delivery.
Approval: Our team will review the information provided and, upon approval, will guide you through the return process.
Return Shipping: Once approved, we will arrange for a pickup or provide you with a return shipping label. Please ensure the product is securely packaged to prevent any further damage during transit.
Replacement or Refund: Upon receiving the returned item and verifying the defect, we will either:
Send you a replacement product.
Issue a full refund to your original payment method, depending on your preference and product availability.