WHY CHOOSE
HIGHGENE WATER PURIFIER?
Highgene Water Purifier
Your Ultimate Water Purification Solution
With advanced water purification technology, Highgene Water Purifier (HWP-1) brings you clear, safe water. Designed for modern homes, institutions, and other indoor setups, our purifier utilizes state-of-the-art ultrafiltration combined with advanced sediment and activated carbon filters.
Our high-performance ultrafiltration technology ensures 99.999% reduction of disease-causing microorganisms.
The yarn wound sediment filter captures particles larger than 5 microns, while the activated carbon block removes unwanted colour, taste, and odour, and reduces harmful heavy metals and chlorine by-products.
Its sleek, compact design occupies minimal space, making it a perfect addition to any kitchen or office environment.
What makes Highgene Water Purifier special?
- Ultrafiltration membrane
- Sediment filters
- Activated carbon filters
- Dual cartridge
- Pathogenic Microorganisms reduction
Ideal for TDS < 500
No Water Wasted
No Electricity Required
Essential Minerals Retained
Best practices to opt for while using Highgene Water Purifier
Do's
- Keep the purifier clean
- Regularly backwash the filters
- Annually replace the filters of the purifier
- Make sure to use water with TDS levels less than 500 ppm
Don'ts
- Avoid exposure to sunlight
- To prevent damage, avoid using hot water for the feed
- For maximum purity, do not skip filter replacement
- Negligence of maintenance should be avoided
How to install Highgene Water Purifier at Home?
Frequently Asked Questions
What is the Function of HWP-1
A: Highgene HWP-1 is a water purification device, and it gives crystal Clear and safe drinking water.
How does it purify the water?
A: HWP-1 Water purification takes place in 3 stages.
Stage-1: Sediment Filtration – Removes Dirt, Silt and suspended solids from raw water.
Stage-2: Activated Carbon: Removes excess residual chlorine in water, organic chemicals like pesticides, chloroform and also reduces heavy metals from the raw water
Stage-3: Ultra Filtration : Removes Microbiological contamination like Bacteria , Virus & Cyst
Is there any water storage available in this purifier?
This purifier in an inline plumbed in system with up to 1 lit/min flowrate. User can store the water in separate clean containers.
How many cartridges are there in this purifier?
There are 2 Cartridges. First one is a Dual Cartridge ( Sediment and Carbon ) and the second one is a Ultra Filtration.
How do I know my water quality, whether suitable for this purifier?
A: If the water source is from river or municipal treated water, it is good to use this purifier, because this purifier retains all useful natural minerals in the water which is one of the best features of this purifier.
If you are using borewell water or external supplier tanker water, please get the water tested locally. The only parameter to be tested is TDS ( Total Dissolved Solids ). If it is below 500ppm, the HWP1 purifier suitable. This purifier is best suited for water with TDS <500 ppm.
After purchasing HWP-1, how do we install this purifier? Any company technician will visit and do installation?
A: HWP-1 is DIY(Do It yourself ) type purifier. The company provides all the required accessories which can help you to unbox and install on your own. We have provided the Installation video in our company website www.highgenewaterpurifier.com
Even if you want any further clarification, you can call our company customer service number 9606900783 , or send email to support@highgene.co.in
If there is a necessity of technician visit, company advises the customer to connect with locally available plumber/purifier technician who will install.
What are the maintenance tips for better long-lasting performance?
- Keep the purifier in neat and clean condition.
- Do not use it with hot water.
- Take out the filters from the housings and wash them once in 3 months
- Change both the filters once in an year or when the flow drops down drastically.
Where do I get new set of filters for replacement cartridges?
A: You can buy online in our website www.highgenewaterpurifier.com, or the filters will be available at nearest retail shops where you have purchased HWP-1. You can also contact our support number for direct purchase.
How do I change filters?
A: We have provided suitable spanner along with the unit. You can use the same to open the purifier cartridge housings and replace the filters with new ones.
Is there any possibility of early need for cartridge replacement? what is the reason?
A: Yes, there is a possibility of need for early cartridge replacement when your raw water is abnormally turbid (dirty). When flow of output water drops to less than 60% it is recommended to replace the filter cartridge.
Is HWP-1 available in different colour?
A: Presently White Colour purifier is available.
Can I get replacement for damaged piece?
A: Free Replacement will be sent if the complaint is received within 2 days of delivery with relevant photographs.
Can I Return HWP-1 if I don’t like the product?
A: Return policy not applicable if the unit is in used condition. Unused purifier can be returned provided request is raised within two days after delivery by calling customer support number or sending email.
Is Taste Enhancement possible in HWP-1?
A: HWP-1 enhances the taste of water by removing odour causing organic chemicals and chlorine. HWP-1 purifier will not alter the TDS of water.
Can we store HWP-1 water for long?
A: You can store in clean airtight containers and advisable to keep in cold or normal room temperature.
Is it required to boil the HWP-1 purified water?
A. No need to boil the water as the harmful microorganisms are already removed by the water purifier.